Roootel Privacy Policy

Roootel ("Company," "we," "our," or "us") values and respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Roootel Hotel Booking Service Application ("App").

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1. Information We Collect

When you use Roootel, we may collect the following types of information:

• Personal Information: Full name, phone number, email address, and payment-related details (collected only through secure payment gateways).
• Booking Information: Hotel name, check-in/check-out dates, room preferences, and booking history.
• Device Information: Device type, operating system, app version, and IP address.
• Usage Data: How you interact with the App, browsing behavior, and preferences.

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2. How We Use Your Information

Roootel uses your information for the following purposes:

• To provide and manage hotel booking services.
• To improve user experience and app performance.
• To send booking confirmations, updates, and promotional offers.
• To detect, prevent, and address fraud or misuse of the service.
• To comply with legal obligations under Myanmar law.

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3. How We Share Your Information

Roootel does not sell or rent your personal information to third parties. We may share your data only in the following cases:

• Hotel Partners: To confirm and manage your hotel booking.
• Payment Providers: To securely process payments.
• Legal Authorities: If required by Myanmar law, regulation, or court order.

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4. Data Security

We apply industry-standard encryption and security measures to protect your personal information. However, no system is 100% secure, and we encourage you to protect your account credentials.

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5. Data Retention

We retain your personal information for as long as you maintain an active Roootel account or as required by Myanmar law. Once your account is deleted, we will remove or anonymize your data within a reasonable period unless we are legally required to keep it longer.

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6. Your Rights

As a user in Myanmar, you have the right to:

• Access and review the personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your personal information (unless we are legally required to retain it).
• Restrict or object to how your data is used.

To exercise these rights, you may contact us at the details below.

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7. Third-Party Links

The Roootel App may contain links to third-party websites or services. This Privacy Policy does not cover those third parties. Please review their privacy policies before providing them with any personal information.

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8. Children's Privacy

Roootel does not knowingly collect personal information from children under the age of 18. If we discover that we have collected such information, we will take steps to delete it immediately.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the App, and the "Effective Date" will be updated. Continued use of the App after updates means you accept the revised policy.

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10. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us: