Last updated: April 2026
ROOOTEL ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect when you use our website and services, how we use it, and how we protect it.
When you create an account, we collect your name, email address, phone number, date of birth, and gender.
When you make a booking, we collect check-in/check-out dates, number of guests, special requests, and payment information.
We may automatically collect your IP address, browser type, device information, and how you interact with our platform.
With your permission, we may collect location data to provide nearby search results and for security purposes.
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
Property Owners â We share only the information necessary for a property owner to fulfill your booking.
Service Providers â We work with trusted partners who help us operate our services, such as payment processing and email delivery.
Legal Requirements â We may disclose information when required by law or in response to valid legal requests.
We use industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure.
We use cookies and similar technologies to maintain your session, remember your preferences, and improve your experience. You can manage cookie preferences through your browser settings.
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we will notify you by email for significant changes.
If you have any questions about this Privacy Policy, please contact us at support@roootel.com.